Effective Date: October 28, 2024
Refund And Return Policy At tudorclassic, we are committed to providing high-quality women’s watches. However, we understand that sometimes a product may not meet your expectations. This Refund and Return Policy explains the conditions under which you can return products and receive a refund. Our goal is to ensure customer satisfaction while maintaining a fair and transparent return process. 1. Eligibility for Returns To be eligible for a return, the following conditions must be met:

• Timeframe: Returns must be initiated within 30 days from the date of delivery.
• Product Condition: The item must be unused, unworn, and in its original packaging with all tags and accessories included.
• Proof of Purchase: A valid receipt or proof of purchase is required for all returns. Please note that items on sale or promotional offers are not eligible for returns unless they are defective or damaged upon arrival.

2. Non-Returnable Items Certain types of products are non-returnable due to hygiene and safety reasons, including:

• Gift cards
• Personalized or custom-made watches
• Sale items
• Watches that show signs of wear or have been altered in any way

3. How to Initiate a Return To start a return, please visit the returns section on our website and follow the instructions. You will be asked to provide details about your order and the reason for the return. Once approved, you will receive a return shipping label. 4. Refund Process Upon receiving your returned item, we will inspect it to ensure it meets our return conditions. If approved, we will process your refund within 7-10 business days. The refund will be credited to the original payment method used at the time of purchase. Please note that the cost of return shipping will be deducted from your refund unless the product was defective or damaged. 5. Exchanges If you received a defective or damaged product, we are happy to offer an exchange. Please initiate the process within 7 days of receiving your item by contacting us through our website. We will ship out the replacement item once we receive and inspect the returned product. 6. Shipping Costs for Returns Return shipping costs are the responsibility of the customer unless the item was defective or incorrect. If the product is returned for reasons other than damage or error, the cost of return shipping will be deducted from your refund. 7. Final Sale and Non-Refundable Items Any items marked as final sale or sold at a discount during promotional periods are non-returnable unless they arrive damaged or defective. In such cases, please contact us within 48 hours of receiving your order to arrange for a return or exchange. This policy is effective as of October 10, 2024.