Payment Policy
Effective Date: January 15, 2025
At Tudor Classic, we aim to provide a seamless and secure payment experience for all of our customers. This Payment Policy outlines the methods, terms, and conditions regarding payments for purchases made on our website.
1. Accepted Payment Methods
We accept the following payment methods for all orders placed through our website:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit and debit cards.
- PayPal: Secure payment through your PayPal account.
- Apple Pay: Pay using your Apple Pay account for a fast and secure transaction.
- Google Pay: Pay using your Google Pay account for added convenience.
- Other Methods: We may offer additional payment methods in the future. Please check our website for the latest payment options available.
2. Payment Processing
Payment for your order must be completed at the time of purchase. Orders will not be processed until the payment is successfully confirmed. We use secure payment gateways to ensure that your financial information is protected throughout the transaction process.
3. Currency
All prices listed on the website are in USD (U.S. Dollars). For international orders, currency conversion rates will apply at the time of purchase. The total amount charged will be based on the exchange rate provided by your bank or payment provider.
4. Authorization and Fraud Prevention
To ensure the safety and security of our customers, we may conduct payment authorization checks on orders. In some cases, additional verification may be required before processing your order. We reserve the right to cancel or decline orders if fraudulent activity is suspected or if payment cannot be verified.
5. Payment Security
We prioritize your security. All payment transactions are processed using SSL (Secure Socket Layer) encryption to protect your sensitive financial data. We comply with all relevant industry standards to ensure that your payment information is handled with the highest level of security.
6. Payment Errors
In the event of a payment error, such as an incorrect transaction or declined payment, we will notify you promptly and work with you to resolve the issue. If a payment cannot be processed, we will hold your order until the issue is resolved.
7. Taxes and Fees
Applicable sales tax will be calculated based on the delivery address provided at checkout. The final price of your order will include any applicable taxes, which will be clearly displayed before you complete your purchase. Any additional fees, such as customs duties for international orders, are the responsibility of the customer and will not be included in the product or shipping price.
8. Refunds and Adjustments
If you are eligible for a refund or adjustment, the amount will be credited back to the original payment method used at the time of purchase. Refunds typically take 7-10 business days to be processed, depending on the payment provider.
9. Promotional Codes and Discounts
If you have a promotional code or discount, it must be applied at checkout. Promotional codes cannot be applied retroactively to orders once they have been completed. Please ensure that any applicable discounts or promotions are entered before finalizing your purchase.
10. Finalizing Your Order
Once payment has been successfully processed, you will receive an order confirmation email detailing the items purchased, shipping address, and order summary. Please review this information to ensure it is correct. If there are any discrepancies, please contact our customer service team immediately.
